Our Work

• Federal
  • Collaborative Government Website
  • Communicating the Switch to Digital TV
  • Enterprise Data Sharing Plan
  • Financial Reporting Solution for Momentum
  • Integrated Criminal Justice Solution
  • Mapping Broadband Coverage in the US
  • Spectrum Dashboard
  • Broadband.gov
  • Citizen Engagement
  • COBOL Replacement
  • Data Collection Systems
  • Managing Spectrum
  • Modernizing a National Cargo Import System
  • Terminal Emulation
  • The Digital Television Transition in the United States
  • Financial Operations
  • System Consolidation
  • Spectrum Auctions at the FCC
  • e-Commerce
  • Standing up a PMO
  • Testing
• Commercial
  • Regulator Implements Project Portfolio Management Solution
  • Website Development
  • Billy Casper Golf Business Process Modernization
• International
  • INTERPOL
  • Sweden’s 800 MHz Spectrum Auction
  • COFETEL
  • COFETEL (en Espanol)
  • Government of Thailand

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System Consolidation

We improved usability by integrating 10 legacy systems and creating a web-based filing system for the FCC’s Wireless Telecommunications Bureau.

Introduction:

The FCC’s Wireless Telecommunications Bureau (WTB) oversees millions of private, commercial, and non-governmental spectrum authorizations. For years, the WTB issued hundreds of thousands of spectrum licenses under 10 wireless services, each characterized by a unique business process and licensing system. Subsequently, a disproportionate number of paper forms collected by the FCC contained inconsistent information, ultimately creating latent and costly application processing delays.

Challenges:

Integrate the 10 legacy systems into a single Web-based application accessible to both the FCC and the public without interrupting ongoing operations 24 hours a day, 7 days a week.

Solution:

We created a “universal” licensing system consisting of five major subsystems that accommodates all application and licensing processes including:

• Electronic filing;
• Automated application processing;
• Internal administration;
• Automated outputs (letters, Public Notices, emails, authorizations); and
• Searches (internal, external and reports).

By analyzing the existing business process,  we streamlined rules and eliminated redundancies, ultimately saving the FCC both time and money.

Notable Results:

We reduced the number of electronic forms by 88% [from 45 to 5].  Today, the e-filing system houses over 2,000,000 active licenses, and receives an average of 1,300 applications a day.  To-date, the system has processed over 4,400,000 applications.