Capabilities

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Interested in our services? Contact Fred Ackerman, at 301-656-4030 or by email.

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Integrated Web Solutions

Our web solutions deliver transparency, and go beyond integration and aggregation of heterogeneous operational data and business intelligence. They allow our government clients to crowdsource and shape public policy. They enable our commercial clients to operate more efficiently, predictably and consistently. Our web solutions are tools for transformation.

With the recent push to “open” government to the U.S. public, content on an agency’s site cannot remain static. Consumers have raised the bar; they demand richer, more integrated presentation technologies to facilitate a community dialog. Concurrently, organizations need to collect better and deeper information that shapes initiative-focused projects. We develop integrated web solutions that facilitate this exchange of data and ideas. In the process, we collaborate with our clients to ensure meaningful engagement with their constituencies. To deliver a “total” solution, we often:

  • Blend a team of Business Intelligence, Operations Research, User Experience, and Change Management professionals;
  • Leverage and aggregate operations data;
  • Look for opportunities to improve workflow, reduce errors, and achieve efficiency and effectiveness;
  • Analyze and crowd-source data to improve predictability and reduce “rework”;
  • Design communication strategies to reach targeted audiences;
  • Employ Web 2.0 and GIS technologies to support participation objectives;
  • Incorporate diagnostic tools to measure performance; and
  • Provide transparency and consistency.

Be it enterprise mashup websites or executive-level, data-driven websites, our Integrated Web Solutions practice provides the following services: Data Management; Interaction Design; Information Architecture; Geographic Information Systems; Data Analysis and Business Intelligence; Search Engine Optimization; Social Media Analytics; Business Performance Management; and Change Management.

See more examples of our work on Integrated Web Solutions and citizen engagement: